Research Projects
Subjects (Education Sciences/Education): concepts of social work; methods for reflexion of practical experiences; media education; media didactics; media use in schools and extracurricular educational institutions; evaluation of media concepts; empirical educational research;
Subjects (technology & organization): information management; IT-organization; ITSM; evaluation of IT-support-concepts.
Current Research Projects / Completed Research Projects / Supervised Papers
Current Research Projects (Selection)
TitleThe Impact of Relevance Shifts from Text to Image on Language Skills due to the Use of New Media (CMC) Commissioned by[no commissioned project] StatusIn preparation for publication Download[not yet available] |
AbstractIn a field inquiry 84 students were asked to which extent they had access to new media and how intensively they made use of it. In addition, the the probands´writing skills were assessed. Basing on the assumption that intensive use of new media diminishes written language skills, the correlation between the two variables media use and written language skills was determined. The results are relevant to media education; they make suggestions as to the design of teaching and learning media considering the effects of those changes caused by the spread of new media. Methods: image-text-translation, standardized evaluation procedure, four-field matrix, test procedure. (As per: 2006) |
TitleCommunicative Validation (triangulation of methods) Commissioned by[no commissioned project] StatusIn preparation for publication Download[not yet available] |
AbstractTo identify possible interferences and to check alternative correlations between independent and dependent variable the triangulation method was used in the above- mentioned analysis. Research results were validated communicatively with the help of guideline-based interviews. Following the communicative or dialogical validation method the survey data is shown to and discussed with the probands. This method aims at creating concensus between “researcher and research subject” (Flick 2001, S. 327f). In addition, it should provide clues as to whether the correlation between dependent and independent variable is monocausal or whether it might be biased by other parameters. Methods: dialogical hermeneutics, guideline- based interview, feedback via e-Mail. (As per: 2006) |
TitleDevelopment of an Instrument to Measure the Factor “Experiencing” in Communication Commissioned by[no commissioned project] StatusIn preparation for publication Download[not yet available] |
AbstractTogether with the students participating in an experimental seminar and a creative meeting an “experiencing” scale was developed. With the help of this scale the communication-related “experiencing” factor of (communication) media can be determined. Methods: experimental seminar, video recording, logfile analysis, participating observation, meta planning technique, method 6-3-5 and clustering (As per: 2004) |
TitleCommunicative Experiencing Through New Media (CMC) Commissioned by[no commissioned project] StatusIn preparation for publication Download[not yet available] |
AbstractThe danger of isolation for Internet users is repeatedly brought up in media-critical literature. Due to its “dramaturgical weaknesses” communication via new media is often considered to generate poor personal experiencing. Yet is this view still tenable in the light of technical progress? It is probable that high image content counteracts poor personal experiencing. In an online- inquiry 388 persons were asked to rate the intensity of experiencing related to eleven different media types. Basing on the assumption that media types possessing high image content create more intense personal experiencing, the correlation between the variables communicational experiencing and degree of image content was analyzed. Methods: semantic differential within an online-questionnaire, factor analysis. (As per: 2008) |
TitleThird Project Term - Second Interim Report (fraLine) Commissioned byUniversity of Applied Sciences Frankfurt am Main / Stadt Frankfurt - Stadtschulamt Statusstudy design Download[not yet available] |
Abstract[to be added] |
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Completed Research Projects (Selection)
TitleThird Project Term – First Interim Report (fraLine) Commissioned byUniversity of Applied Sciences Frankfurt am Main / Stadt Frankfurt - Stadtschulamt Statuscompleted & published Download [PDF 8,8 MB] |
AbstractFirst Interim Report on the third project term from September 2007 to August 2011 [to be added] (together with Engel, O. & Schmelz, A. / As per: 2008) |
TitleProcess Analysis Preparing Certification According to ISO 20000 (ITSM) Commissioned bySiemens Kundenbetreuungscenter GSS GMS KbC Statuscompleted Download[not published] |
AbstractA process analysis is a status-quo-analysis of current processes in a defined area according to explicit academic methods – e.g. in a company or business unit. First of all, it is important to recognize and disclose current processes. In a further step these are to be described, systematically represented as well as methodically documented. In simple terms: a freeze image of the examined unit is created displaying processes in an academically and methodically secured way and creating an overview that would not be visible at mere observation of single concrete processes or operational descriptions. Methods: interviews, participating observation, method 6-3-5, clustering. (together with Hahn, J. / As per: 2007) |
TitleFifth Customer Service Satisfaction – Survey (fraLine) Commissioned byUniversity of Applied Sciences Frankfurt am Main / Stadt Frankfurt - Stadtschulamt Statuscompleted & published Download [PDF 168 kB] |
AbstractInternal evaluation and satisfaction inquiry of the cooperative project fraLine IT-Schul-Service Method: paper-pencil & online- questionnaire (together with Lauer, K. / As per: 2006) |
TitleSecond Project Term – First Interim Report (fraLine) Commissioned byUniversity of Applied Sciences Frankfurt am Main / Stadt Frankfurt - Stadtschulamt Statuscompleted & published Download [PDF 6,8 MB] |
AbstractThe forth Interim Report describes the second project term adding the final report of the first project term from August 2004. It focuses on development and experiences description and reflexion of the report period between September 2004 and December 2005. The topics IT- equipment, new user scenarios due to increasing networking and integration of IT in the classroom as well as the discussion of the so far existing strict distinction between financing of the “pedagogical support” under state supervision and of “technical support” under municipal supervision provide a dynamic range of topics. Against this specific background the range of responsibilities or cooperative operational processes that had been implemented or deemed necessary are described and justified. The report shows concrete results and organizational measures that aim at optimizing the offered services and therefore at consolidating the project. (together with Herberg, H. & Schrader, U. & Lauer, K. / As per: 2006) |
TitleFirst Project Term (fraLine) – Final Report Commissioned byUniversity of Applied Sciences Frankfurt am Main / Stadt Frankfurt - Stadtschulamt Statuscompleted & published Download [PDF 10,0 MB] |
AbstractThe model project “fraLine” features a staff consisting mainly of technical students. As a pilot project it had been initially calculated for the period of three years. Due to the very positive progress it made the cooperation partners decided to extend the project term for another three years as a start. The final report includes the entire first project term of fraLine – IT-Schul-Service until end of August 2004 and reflects developments and experiences as well as some necessary adjustments of the original concept eventually giving an outlook for the following three years of continued cooperation as of September 2004. The results of the internal and external evaluation, conducted as part of the agreed quality assurance measures, are briefly introduced. (together with Herberg, H. & Schrader, U. & Lauer, K. / As per: 2004) |
TitleFirst project term – Second Interim Report (fraLine) Commissioned byUniversity of Applied Sciences Frankfurt am Main / Stadt Frankfurt - Stadtschulamt Statuscompleted & published Download [PDF 270 kB] |
AbstractThe model project “fraLine” tests the non-commercial demand-oriented implementation of a central IT-school-support in the municipal area. The promptest possible resolution of IT-problems in Frankfurt schools constitutes its core business thereby providing the right conditions for the use of new media in the classroom. Practical experience in IT-school-support shows that the strict distinction between “technical” and “pedagogical support” hardly exists. Not only technical support and practical assistance but also the every-day use of media in schools has to be ensured. Likewise, the new SPoC-concept has been approved and established by now. fraLine acts as central point of contact for all requests in the field of IT-school-support. That is to say schools do not have to deal with changing contact persons or to figure out the right contact person for the respective area of responsibility. The coordination of part-time employees constitutes a special challenge which is met by the implementation and internal development of a helpdesk system with an integrated personnel-planning-tool. Until the end of the project significant experiences and data will be available answering the central question: How is it possible to develop a productive future-oriented model for IT-school-support and development that integrates such opposing requirements as making new media available in schools according to customer needs, supporting teachers sustainably in using new media and further developing the necessary IT-school-network standards without impeding pedagogical freedom. (together with Herberg, H. & Schrader, U. & Lauer, K. / As per: 2003) |
TitleFirst Project Term – First Interim Report (fraLine) Commissioned byFachhochschule Frankfurt am Main / Stadt Frankfurt - Stadtschulamt Statuscompleted & published Download [PDF 951 kB] |
AbstractThe project fraLine – IT-School-Service was established in October 2001. At the beginning of the following year several schools were able to receive fraLine service during a three-months pilot phase. For internal evaluation and service optimization fraLine uses an internal feedback system. After successful resolution of a problem a standardized feedback-questionnaire is sent randomly to the respective school and is evaluated at regular intervals. The results are directly incorporated into our current work. (together with Herberg, H. & Schrader, U. & Schermer, M. / As per: 2002) |
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Supervised Papers (Selection)
TitleCompetitive advantages due to the implementation of Next Generation Network (NGN) in corporate communications – a cost analysis of SIP-based NGNs
Author/sMarcel Kopperschmidt Statusinternal Download
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AbstractCompanies increasingly use different forms of communication. Next to voice communication eMail has established itself as a new means of communication. In the future new communication services will find their way into the work environment of corporate employees. These services, however, cannot - or at least not without involving huge costs - be implemented via traditional telecommunication systems. The following thesis deals with the development of corporate communications and requirements toward a future communications architecture. The technical concepts of a Next Generation Network (NGN) presented here are based on the Session Initiation Protocol (SIP). A cost-benefit-analysis concludes this analysis of possible competitive advantages and cost savings due to the use of SIP-based NGNs. The results show that the implementation of Next Generation Network pays off for Corporate Communications. (As per: 2009) |
TitleAnalysis of Elements of IT-Service Management in the Technical Support of Schools under a Major School Maintaining Body as to their Consistency with ITIL Recommendations
Author/sAnthony Schmelz Statuscompleted & published Download
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AbstractInformationstechnik bekommt auch im schulischen Umfeld einen stetig wachsenden Stellenwert, sowohl in der Anwendung im Unterricht als auch seitens der Schulträger hinsichtlich Ausstattung und Betrieb. Die Disziplin des IT-Service-Managements (ITSM) ist jedoch im schulischen Umfeld noch vergleichsweise neu, da der gesellschaftliche und politische Auftrag des Aufbaus von Medienkompetenz erst in den letzten Jahren entstand. In der vorliegenden Diplomarbeit beschäftigt sich der Diplom-Informatiker Anthony Schmelz mit der Frage, inwiefern etablierte ITSM-Verfahren und Methoden, darunter insbesondere das weitverbreitete ITSM-Framework "ITIL", auch im schulischen Umfeld anwendbar sind. Hierfür werden die Empfehlungen aus ITIL auf die Gegebenheiten des ITSM eines großen Schulträgers abgebildet und analysiert. Die Arbeit zeigt, dass aufgrund komplexer Zuständigkeitsverteilungen im deutschen Bildungssystem und durch das schwer greifbare Wertschöpfungsprodukt "Bildung" im schulischen Umfeld ein im Vergleich zu anderen Unternehmen und Behörden hohes Maß an Transfer- und Anpassungsleistung bei der Implementierung eines ITSM erbracht werden muss. (As per: 2009) |
TitleAnalysis of Current Learning Platforms Concerning their Use in Class
Author/sRobert Ogonowski StatusReport currently in progress Download[to be added]
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Abstract[to be added] (As per: 2009) |
TitleRemote Maintenance for Frankfurt School-Computers Author/sNils Wilke Statuspublished Download [PDF 145 kB] |
AbstractRemote maintenance is one possibility to make school-IT-support more efficient. Thus, simple support work can be carried out quickly. As part of this internship project remote maintenance tools (Tight VNC, Real VNC, Ultra VNC and RDP) were tested in the Frankfurt school-network. (As per: 2008) |
TitleStandard Active Directory for “Pedagogy” in Frankfurt Schools Author/sKai Simon Statuspublished Download [PDF 901 kB] |
AbstractThe directory service Active Directory (AD) had been introduced along with Microsoft Windows 2000/2003 Server and promises, among other things, a largely simplified user management and resource administration. Therefore many schools are interested in the introduction of AD. The following practical study report is dealing with questions of standard development considering special school requirements with regard to technical infrastructure, educational use and systematic introduction. (As per: 2006) |
TitleEvaluation of an Internet-based Communicational Platform Author/sAxel Gehring Statuspublished Download [PDF 448 kB] |
AbstractAs part of this internship project it was tested whether and how an Internet-based communicational platform for a certain user group could be reasonably implemented and maintained. The study focuses less on questions of technical implementation but on a cost-benefit-analysis within a special context defined by its target group, communicational structures and processes as well as availability of recourses. (As per: 2005) |
TitleContent Filtering Author/sJan Kaiser Statuspublished Download [PDF 3,0 MB] |
AbstractBasing on a practical study from 2005 the implementation of filtering software was practically tested in a selected school. The results of the tests and the preliminary studies of the practical study constitute the basis of this thesis. (As per: 2006) |
TitleContent Filtering Author/sJan Kaiser Statuspublished Download [PDF 280 kB] |
AbstractThis practical study introduces filtering software by different producers and rates them according to their applicability in school contexts. Rating factors include costs, efficiency, operation and handling. (As per: 2005) |
TitleReorganisation of the Intranet Author/sGökhan Yildirim Statuspublished Download [PDF 732 kB] |
AbstractTo reorganize the existing fraLine – Intranet first of all the required criteria were determined. Subsequently, criteria such as target group and goal, usability and maintenance-friendliness were analysed. Furthermore, several varieties of content categorization are discussed in this report. (As per: 2005) |
TitleReorganization of the Existing FAQ-Section on the Webpage Author/sJulian Feurich Statuspublished Download [PDF 249 kB] |
AbstractResearch and evaluation as to customizing a PHP-system (open source) for FAQ publication and convenient maintenance. (As per: 2004) |
TitleRemote and Administration Solutions as well as Hardware Protection Cards Author/sThomas Németh Statuspublished Download [PDF 200 kB] |
AbstractSoftware for schools or “Easily Learning and Administrating“ – remote administration software for the classroom. InIS Smile 4.0.320 by Ramcke Daten Technik and NetSupportSchool 7.5 by NetSupport were tested as monitoring and admin tool. As far as Windows/User Administration is concerned the products “LANiS” by the Office for Teacher Training (former: HeLP) and “WebAdmin for School” by Streambase were examined. (As per: 2004) |
TitleDevelopment of a Web-based Personnel Planning Tool Author/sKarsten Koch / Christian Struck Statusinternal Download[not published] |
AbstractDevelopment of a web-based personnel planning tool for fraLine – IT-School- Service basing on the server-side scripting language PHP and the free database MySQL. (As per: 2002) |
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